Questions and answers
What is a full property report?
A written report on one property: comparable sales and listings, the condition and location workings behind the valuation, rental yield and time-to-sell. We email it to the address on your account within 2 working days of payment at the latest.
How do report credits work?
Each paid period adds report credits to your account: the monthly plans add their monthly allowance with every payment, the annual plans add twelve months of credits at once. Use a credit on any property page with "Use 1 credit"; your balance is in Payments and invoices.
What is the difference between monthly and annual billing?
The same plan, paid once a year at a 20% discount. The annual price is shown as its per-month equivalent; the full yearly amount is charged in one payment.
Can I cancel or change my plan?
Yes, at any time. Pick another plan on this page to change it: a higher plan starts at once (you pay the prorated difference and get extra reports pro rata for the rest of the period), a lower plan or monthly billing starts at the end of the paid period. To cancel, go to Payments and invoices in your account: your plan stays active until the end of the period you have paid for, and nothing is charged after that.
Which payment methods do you accept?
Card, Apple Pay, Google Pay, MB WAY, Multibanco and SEPA Direct Debit, through our secure payment provider. Multibanco and SEPA payments are confirmed once they clear.
Are prices with VAT? Do I get an invoice?
VAT included (Portuguese VAT, 23%). A certified Portuguese invoice is issued for every payment; add your NIF or EU VAT number at checkout and download invoices from Payments and invoices.